Terms & Conditions

Access to and use of dek88 is subject to the following eligibility requirements. By registering an account, you represent and warrant that you satisfy all of the following conditions:

• You are at least 21 years of age at the time of registration. dek88 is strictly an adults-only platform. Players aged under 21 are prohibited from registering or accessing any services.
• You are registering as an individual using your own legal identity, and not on behalf of any other person, corporate entity, or third party.
• You are not a current employee, director, officer, agent, or immediate family member of a dek88 employee in a role that might create a conflict of interest in relation to platform access or bonus eligibility.
• You have not previously had a dek88 account that was closed, suspended, or terminated for a breach of these Terms or any prior version of these Terms.
• You are using your own financial accounts (bKash, Nagad, Rocket, Upay, bank card) to fund your dek88 account. You are not using third-party payment methods, borrowed funds, or criminally obtained funds.

To access the full features of dek88 — including deposits, withdrawals, and bonus eligibility — you must create a registered account. The following conditions apply to all account registrations:

• You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, mobile number, and a valid email address. Providing false information is a material breach of these Terms.
• Each individual may hold only one active dek88 account. Duplicate accounts — including accounts created with alternative email addresses, mobile numbers, or payment methods — will be treated as a violation and may result in the forfeiture of all balances held across all accounts associated with that individual.
• dek88 reserves the right to request identity verification documents (KYC) at any time, including prior to processing withdrawal requests. Acceptable documents include a national ID card, passport, or driving licence issued by Bangladesh authorities, along with proof of the payment method used for deposits.
• You are responsible for maintaining the security and confidentiality of your dek88 login credentials. dek88 will not be liable for any unauthorised access to your account resulting from your failure to safeguard your password. If you suspect your account has been compromised, you must notify dek88 support immediately via [email protected].

All financial transactions on dek88 — including deposits, withdrawals, and bonus credits — are subject to the following terms:

• The minimum deposit amount is ৳200. The minimum withdrawal amount may differ and is subject to the current limits displayed in the Cashier section of your dek88 account.
• Deposits must be made using payment methods registered in your own name. dek88 does not accept deposits made on behalf of another person, from third-party accounts, or using funds that are not lawfully owned by the account holder.
• Withdrawal requests are processed within 15 minutes during normal operating hours via bKash, Nagad, Rocket, and Upay. Processing times for Visa and Mastercard withdrawals may vary depending on the issuing bank.
• dek88 reserves the right to conduct enhanced due diligence on withdrawal requests that exceed certain thresholds or that trigger automated fraud-detection flags. During this review period, the affected funds will be temporarily held and the account holder will be notified.
• dek88 does not charge fees for standard deposits or withdrawals processed via bKash, Nagad, Rocket, or Upay. However, your mobile financial service provider may apply its own transaction fees. dek88 is not responsible for charges imposed by third-party payment processors.

dek88 may offer bonuses, free spins, reload offers, and other promotional incentives to registered players. All bonuses are subject to the following general terms, in addition to any specific terms attached to each individual offer:

• Bonuses are credited to your dek88 account wallet following successful completion of any stated qualifying actions, such as a minimum first deposit or opt-in via the Promotions page.
• All bonuses are subject to wagering requirements before they may be converted to withdrawable cash. The specific wagering requirement (rollover) applicable to each bonus will be stated in the individual promotion terms.
• dek88 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice. If a bonus is removed before a player has met the applicable wagering requirement, any remaining bonus balance will be forfeited.
• Bonuses are intended for personal recreational use only. Any player found to be exploiting bonus offers — including through matched betting, arbitrage strategies, or coordinated multi-account abuse — will have their bonus voided, any associated winnings confiscated, and their account suspended or permanently closed.
• Welcome bonuses, first-deposit bonuses, and sign-up free spins are available to new players only and may be claimed once per household, per device, and per payment method.

All games available on dek88 — including slots, live casino, Aviator, Andar Bahar, and cricket betting — are governed by the following fair use standards:

• All RNG-based games on dek88 use certified random number generation systems supplied by our game providers. The integrity and fairness of these systems are the responsibility of the respective game providers (Pragmatic Play, PG Soft, Spribe, Evolution Gaming, Ezugi, and others).
• In the event of a technical error, network failure, or system malfunction during a game round, bets placed during the affected session may be voided and stakes returned to the player's wallet. dek88 is not liable for losses resulting from technical interruptions beyond its direct control.
• Cricket betting odds and markets are set by dek88 and are subject to change up until the relevant event commences. Bets accepted before a market is suspended or closed will be honoured at the odds displayed at the time of bet placement, except where a manifest error in odds ("palpable error") can be demonstrated.
• dek88 reserves the right to limit the maximum bet amount, maximum payout per bet, and maximum cumulative payout per player per day across all game types and betting markets.

The following activities are strictly prohibited on dek88. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and legal action where applicable:

• Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit game mechanics, or manipulate game outcomes in any way.
• Colluding with other players to gain an unfair advantage, including chip dumping in poker or table games, or coordinating bets with knowledge of undisclosed information in sports betting markets.
• Depositing, withdrawing, or otherwise transacting on dek88 using funds derived from criminal activity, in breach of anti-money laundering obligations applicable under any relevant jurisdiction.
• Attempting to reverse-engineer, decompile, modify, or otherwise tamper with dek88's platform software, game logic, odds-generation systems, or any underlying technology.
• Registering multiple accounts for the purpose of claiming more than one welcome bonus, circumventing account restrictions, or any other form of system abuse designed to extract value from dek88 in a manner inconsistent with normal recreational play.

dek88 reserves the right to restrict, suspend, or permanently close any player account, with or without prior notice, under the following circumstances:

• Where there is reasonable suspicion or confirmed evidence of fraud, bonus abuse, collusion, use of prohibited software, or any other violation of these Terms.
• Where a player requests self-exclusion under the Responsible Gaming tools available within their dek88 account, or requests permanent account closure in writing to [email protected].
• Upon account closure for any reason, any real-money balance remaining in the account after deducting outstanding bonus obligations and any amounts subject to fraud investigation will be returned to the player via the same payment method used for their most recent deposit, subject to completion of KYC verification.

All content on the dek88 platform — including but not limited to software, game interfaces, graphics, logos, text, marketing materials, promotional content, and the dek88 brand name — is the exclusive intellectual property of dek88 or its licensed third-party providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal recreational gaming purposes. You may not copy, reproduce, modify, distribute, publicly display, or create derivative works from any dek88 content without prior written consent from dek88. Unauthorised use of dek88 intellectual property may result in legal action.

To the maximum extent permitted by applicable law, dek88 excludes liability for the following:

• Any loss of funds resulting from a player's voluntary decision to place bets or wagers on dek88, including losses resulting from unfavourable game outcomes, losing betting positions, or the expiry of bonus funds prior to meeting wagering requirements.
• Any indirect, incidental, special, or consequential damages arising from the use of or inability to use the dek88 platform, including loss of data, loss of revenue, or loss of business opportunity.
• Service interruptions caused by maintenance windows, internet infrastructure failures, third-party game provider outages, or force majeure events including natural disasters, civil unrest, or government-mandated restrictions.

dek88 collects, stores, and processes personal data provided by players during registration, KYC verification, and ongoing use of the platform. This data is used to operate and maintain your account, process transactions, comply with legal and regulatory obligations, and deliver a personalised gaming experience. dek88 uses SSL encryption to protect all data transmitted between your device and the platform. Your personal data is never sold to third parties. For full details of how dek88 handles your personal information, please refer to our Privacy Policy available at /privacy-policy.

dek88 is committed to promoting responsible gaming across its entire platform. The following responsible gaming tools are available to all registered players and may be activated at any time directly from the account settings panel:

• Deposit limits: Set daily, weekly, or monthly maximum deposit amounts to control your spending. Limits take effect immediately upon activation and can only be reduced — not increased — without a mandatory cooling-off period.
• Session time reminders: Configure automated alerts that notify you when you have been playing for a specified duration, helping you maintain awareness of the time you spend gaming on dek88.
• Self-exclusion: Request a temporary (7-day, 30-day, 90-day, or 180-day) or permanent self-exclusion from dek88. During a self-exclusion period, your account will be locked and you will not be able to deposit, place bets, or access promotional offers. To request permanent self-exclusion, contact [email protected].

dek88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes to these Terms will be communicated to registered players via email or via a prominent notice displayed on the dek88 platform prior to the changes taking effect. Continued use of dek88 following notification of updated Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any changes. The most current version of these Terms is always accessible at https://dek88.app/terms-conditions.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with applicable international online gaming regulations. In the event of a dispute between a player and dek88 regarding a bet, account balance, bonus, or any other platform matter, players are encouraged to contact dek88 support in the first instance at [email protected]. dek88 will endeavour to resolve all disputes in a fair and timely manner. If a resolution cannot be reached through direct communication, dek88 will refer the matter to an independent dispute resolution process. dek88 does not make representations regarding compliance with any specific national gambling regulatory framework and players are responsible for ensuring that their use of the platform is lawful in their own jurisdiction.